Tuesday, December 31, 2019

The Field Of Psychology And Its Effect On Student s...

The field of psychology has only seen an increase in evidence based practice since the 1990s. This is surprising given its lengthy history in many other fields. The American Psychological Association s (APA) division 12 Task Force is focused on empirically tested practices and ways to implement scientific research practices to the field of psychology. Evidence based practice (EBP) today is seen in many disciplines including the educational system. This was based on the notion that empirically supported interventions are highly successful; therefore, implementation in schools is essential. Evidence based practice is widely accepted and enforced in schools due to its importance in implementing changes to improve student s academic, social and emotional progress. EBP is the integration of the best available research with clinical expertise in the context of patient characteristics, culture, and preferences (apa.org). Evidence based intervention (EBI) involves two distinct principles. First, when implementing an intervention the dynamics should be based on empirically supported research that has shown efficacy and relevance to the student or client in the given situation. Second, to be considered EBP, after the implementation of the intervention there should be continuous monitoring and data collection to ensure that the desired or targeted effect has been attained. Practitioners and school personnel are able to collaboratively utilize these empirically supported data toShow MoreRelatedPsychology : A Human s Mind1399 Words   |  6 PagesThe foundation to a human s mind is based on the principals both taught into and gathered from experiences as a child. As children grow older, they soon start deciphering this information to decide for themselves which of their actions are right and wrong. What draws me to study psychology is this mental processing, and how it affects a person s current and future character; particularly children. Childhood is a stage when a person s individual identity begins to form; Children, more so than anyRead MoreResearch Proposal On Stereotype Threat2288 Words   |  10 Pages 1 KirtmanNPSY7103-8 NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Student: Nisaa Kirtman PSY7103 ACKERMAN RESEARCH METHODS 8 (Quantitative Research Proposal) Faculty Use Only Quantitative research proposal on stereotype threat: Evaluation of online supportive website Problem Statement Stereotype threat, or the fear of being judged through the lens of a negative stereotype, has been shown to hurt one’s performance (SpencerRead MoreThe Effects Of Sports On Student Students3637 Words   |  15 Pages Being athlete student and participating in sports affects the student in different ways Abdullah Alshammari ELS Cincinnati Instructor Molly Brody Abstract This paper examines how participating and taking part in sports can influence on students in either positive or negative way. Sports and education form an integral part of a student s life. The importance of academics cannot be ignored in the life of a student athlete. It is therefore Read MoreEducational Attainment And Mental Ability3126 Words   |  13 Pagesintellectual level, the improvement of psychosocial health, the development of the ability to navigate in the global flow of information as well as the training of informed decision-making. With the development of society and scientific and technological progress of mankind has created all the new tools and methods for collecting, storing, transmitting information. But the most important processes in information - processing and purposeful transformation of information - always carried out exclusively byRead MoreThe Term Global Self Worth Essay2027 Words   |  9 Pagesstudent’s perceptions of competence in academic and nonacademic (such as social, behavioural, and athletic) domains and is best represented by a profile of self-perceptions across domains (Manning, Bear, Minke, 2006). Self-esteem or global sel f-worth is a person’s overall evaluation of him or herself, which includes feelings of general happiness and satisfaction (Harter, 1999). One of the most persistent confrontations among parents and teachers are uneven academic achievement and self-discipline amongRead MoreOrganisational Behaviour: Cognitive Emotional Intelligence2492 Words   |  10 PagesSTUDENT DETAILS [pic] ACAP Student ID: 196843 Name: Giuseppina Wolfram Course: Bachelor of Applied Social Science ASSESSMENT DETAILS [pic] Unit/Module: Organisational Behaviour Educator: Jacqueline Campbell Assessment Name: Academic Essay: Cognitive Emotional intelligence Assessment Number: 1 Term Year: Term 2, 2012 Word Count: 1,892 DECLARATION I declare that this assessment is my own work, based on my own personal research/study. I also declare thatRead MoreAttention Deficit Hyperactivity Disorder ( Adhd )2224 Words   |  9 Pagesrelevance of the topic in educational studies as well as best pedagogical practices that should be adopted by educators to ensure that the needs of all students with ADHD are met. Also known as a highly controversial disorder because of how it should be categorized and treated. It still continues to have an enormous impact on the academic and social success of children within schools. Historically, the disorder was called hyperkinetic impulse disorder until the name was changed to Attention DeficitRead MoreA Study on Homogeneous Sectioning3537 Words   |  15 PagesA Study On The High School Sectioning System The 4th Year Students’ Perspectives Submitted By: Darren Xavier T. Lucenario IV- St. Francis Submitted To: Ms. Jean Victoria Malenab January 7,2013 Table Of Contents Title Page 1 Table of Contents 2 I. Introduction a. Introductory Part b. Topic c. Definition of Terms II. Significance of the Study III. Research Proper a. Data, Papers, Researches, and Other Information Gathered IV. Advantages and Disadvantages Read MoreEffect of Broken Home19368 Words   |  78 PagesAcademic Perfomance of Students Coming from Broken Homes CHAPTER I INTRODUCTION Background of the Study: Broken homes are experience by some of the students not only with those in poverty line families but same goes to middle and higher class families. Parents chose to live separately regardless how their children feel and its impact to their lives, however, there are still parents in spite of the situation still supports and care of their children in their studies, and others. It is worthy toRead MoreApplication of Observational Learning6241 Words   |  25 Pageshave to adopt a constructivist instructional design model. Different teaching strategies may have to combine. In any case, learning theories play explicitly or implicitly a major role in instructional design models and the educational technology field. Conversely, we may argue that no instructional model and no technology is innocent. They all view learning in certain way, i.e. from a very practical point of view they put constraints on what kinds of learning they support. Major schools of thought:

Monday, December 23, 2019

Jamaican Sugar Plantations Essay - 1417 Words

Jamaican Sugar Plantations When beginning to discuss sugar plantations in Jamaica, the word slavery comes to mind. This thought occurs because of the crucial role that the slaves played in attempting to make these plantations successful. During the 18th century, the so-called sugar colonies were the most valuable possessions of overseas empires (Floyd, 38). Sugar plantations produced money for not only the economy of Jamaica, but for their motherland England as well. Essentially these plantations were created because the aristocrats in Europe needed something to sweeten all of their drinks. However, with lack of space in Europe, the wealthy decided that plantations would flourish in Jamaica. Despite the success of these†¦show more content†¦In 1673, there were roughly 9,500 slaves in Jamaica. However, by 1754, over nine time as many slaves resided in the same region. To further explain the exploitation of slavery, one can see over 200,000 slaves in Jamaica by the end of 1775. While these numbers expla in the prominence of sugar in Jamaica, one must wonder why so many slaves were needed to produce sugar. The production of sugar was not a simple one and consequently required the work of many slaves. A Jamaican sugar estate of 500-1000 acres might require around 250 hands in field and factory (Floyd, 38). Because plantations relied on so many different slaves, the treatment they received was quite horrendous. The whole system became quite degrading as slaves were often sold off as cattle and the strongest slave would often cost the most money. At the market, the physical qualities of both male and female slaves were critically appraised, as in a modern livestock market (Floyd, 39). Once assigned to a specific plantation, strength, size, age, and sex grouped slaves. Because of the many different jobs that are needed in the production of sugar cane, all slaves were of the utmost importance. The heaviest and strongest men and women were designated to clear the land and then plant the sugar cane. The next group of people according to the slave societies hierarchical guide is the teenagers who were given less burdensome tasks such as de-weeding the fields. Although this required less physical exertion,Show MoreRelated History of Jamaica Essay1402 Words   |  6 PagesJamaica on May 5, 1494, one year after he heard of the existence of the island. However, the true history of Jamaica begins wit h the African-Jamaican people who came to the island twenty years after the English took control from the Spaniards. The history of Jamaica can be broken up into different time periods, which were defined by watershed moments or events. Jamaican history begins with the establishment of the native islanders called the Tainos who inhabited the island for hundreds of years before theRead More The Caribbean’s Cultural History Essay1701 Words   |  7 Pagesexploration and discoveries by Columbus that further led to the exploitation of the newfound colonies and its native people. But without this exploitation, the Caribbean would not be as rich in culture as it is today. For instance, Puerto Ricans, Jamaicans, and Dominicans would not be who they are today if Columbus would not have conquered the indigenous people of the island, and set off the proceeding sequence of events. Eventually during the slave trading period, the exploitation expanded into AfricaRead MoreEssay on Jamaic a: History, Government, People, Religion1238 Words   |  5 Pagesthis extreme area are high plateaus, underground caverns, and deep circular basins. This area is what the local people call â€Å"cockpits† (Encyclopedia Americana, 2001, P 670). The highest point in Jamaica is Blue Mountain Peak which stands 7,402 feet. Jamaican climate is tropical, with average temperatures ranging from 80-100 degrees Fahrenheit. The capital of Jamaica is Kingston.   Ã‚  Ã‚  Ã‚  Ã‚  The history of Jamaica is extremely jaded with disease, buccaneering, and slavery. First discovered by Europeans inRead MoreJamaican History Essay1309 Words   |  6 Pagesthis extreme area are high plateaus, underground caverns, and deep circular basins. This area is what the local people call cockpits (Encyclopedia Americana, 2001, P 670). The highest point in Jamaica is Blue Mountain Peak which stands 7,402 feet. Jamaican climate is tropical, with average temperatures ranging from 80-100 degrees Fahrenheit. The capital of Jamaica is Kingston. The history of Jamaica is extremely jaded with disease, buccaneering, and slavery. First discovered by Europeans in 1494Read MoreDehumanization of Enslaved Africans in Jamaica 2035 Words   |  9 Pagesthe lack of public rights. In the start of the eighteenth century, Jamaica was abounded with sugar plantations. 40,000 slaves dwarfed in numbers the seven thousand British inhabitants of Jamaica (Higman p 35). The sugar production became more abundant from the start of the eighteenth century to the end of the century. Seventy sugar plantations grew to 680 from 1672 to 1780. The amount of British Jamaican inhabitants tripled to 21,000 and the amount of slaves reached heights of up to 600,000 in theRead MoreSlavery in Jamaica Essay4444 Words   |  18 Pagesappreciate a good beat. Much of this oppression came in the time of slavery; a period of nearly two hundred years where those of a dark skin were considered property of the light skinned ones, inferior in all ways. Most of their labor was on sugar plantations, an export that Jamaica was supplying much of the world with. Later in their history, it would be bananas that the British would learn to exploit. Until the philosophy which holds One race superior and another inferior Is finally and permanentlyRead MoreJamaic Out Of Many, One People1245 Words   |  5 Pagesslavery brought many problems to the way plantations were run. Sugar is the primary crop of Jamaica and with the new requirements of paying Jamaicans wages, the sugar prices increased and were not as competitive. Many former slaves were able to farm on crown land or buy land with their own savings. With the harshness of economic and social factors, there also was a very high mortality rate of all races on the island due to disease break outs. The Jamaican people had a resolve during this time toRead MoreCulture Analysis : Jamaica. Jamaica1394 Words   |  6 Pagesthe â€Å"Blue Mountains†, which is thickly covered which tree ferns. The Blue Mountains experiences an average of 200 inches of rain annually, resulting in topsoil erosion and an abundance of streams. Peasants nurture coffee, usually grown on large pl antations, in the valleys of the mountains. It is amongst the most expensive coffees in the world and is exported mainly to Japan. The official language of Jamaica is English, but those who stay in rural areas speak patois. Patois is a creole dialect withRead MoreThe New World2171 Words   |  9 PagesAmerican gold and silver. Spain was plagued by periodic famines due to imported Baltic grain not easily being moved to the interior of Spain, while at the same time one-third of farm land had become uncultivable space . The exploitation of the rich Jamaican soil broke Spanish reliance on European imports and thrust the kingdom into rising economic system, mercantilism. Furthermore, to improve the status of the country shifting into a nation state, Spain restricted trade by foreigners with the its’ settlementsRead MoreHistory Of Bretton Woods System And Jamaica1436 Words   |  6 Pagesaffected business and led to people migrating to other areas. At the height of the Trans –Atlantic Trade many slaves were brought to Jamaica to work on the plantations. Products varied from indigo, to tobacco, to cocoa which finally led to sugar. The sugar plantations thrived in Jamaican weather which led to an increase of slaves as well as plantations. After many successful and unsuccessful rebellions, slavery was abolished in 1838. However the abolishment of slavery did not have a major positive impact

Sunday, December 15, 2019

Women’s Studies Free Essays

Major Essay Women across the world face challenges and experiences such as gender class inequality, oppression, struggle with identity, sexual awakening, women’s objectification, personal resistance, reliving women’s history, female empowerment and etc. These are some of the themes that will be addressed In this essay. These themes will be supported by feminist short stories from books such as â€Å"The Yellow Wallpaper and other stories† by Charlotte Perkins Gillian and â€Å"The Bloody Chamber and other stories† by Angela Carter. We will write a custom essay sample on Women’s Studies or any similar topic only for you Order Now Through the use of aesthetic texts, women’s challenges and experiences will be interpreted using the themes in these stories. In the story â€Å"The Yellow Wallpaper† by Charlotte Perkins Gillian, focuses on women living In the 19th century where men have a high standing In the social hierarchy that oppressed women, Gender plays a big role In social hierarchy. Even a rich woman cannot exercise the same rights and privileges as men would. Women were not given the same equality as men. Gillian focuses on the themes such as personal resistance and women’s history. As the narrator in this story battles with err own psychological mind and the outside world, she slowly falls into deep madness as her obsession grows with the yellow wallpaper. To relief herself from going Insane, she keeps a Journal that exercises her creative mind as her husband prohibits It. This act of writing In her Journal Is also similar to the movie, The Hours where the character Virginia Wolf wrote everyday to keep herself sane in her confinement. The wallpaper represented her sanity and freedom. As a show of resistance from her husband she tore the wallpaper, which made her feel free and powerful. â€Å"l wonder if they all come out of that wallpaper as I did? (Gillian 34) shows her longing of freedom and resistance. Women during this time period did not have much value as they were expected to be only wives and mothers and cannot carry on other responsibilities. â€Å"It Is so discouraging not to have any advice and companionship about my work† (Gillian 24) as her husband instructed her to stay in confinement and away from writing. She has spent her days confined in a room where there is only a window to look at which eventually made her insane. As a woman living In the 19th century, the narrator had no control over her own life and had let her husband dominate her. Women did not have the same opportunities as men did. The author’s use of these themes gave the story a powerful message of women longing for freedom and equality in their society. In the story, â€Å"If I Were A Man† by Charlotte Perkins Gillian, focuses on a woman who fought social boundaries and â€Å"take risk to improve themselves and their material condition† (Hoofers 36). As in this story, women were not ready for business but Gillian challenged that. Gillian focuses on the themes such as gender Identity and empowerment, During this time period, women’s roles were to stay confined In their preference in gender role was examined in this story, â€Å"Gerald had already about that bill, over which she- as Mollie- was still crying at home† (Gillian 39) shows how different the roles of men and women were. Women were the only subdue to be emotional who stayed at home while the men were the ones who held themselves together with pride and dignity. Mollie Matheson finds herself to be happy when she becomes her husband Gerald â€Å"walking down the path so erect and square- shouldered† (Gillian 35) as manly as she can ever be. The thought of being a man gave Mollie a sense of pride and dignity compared to when she was a woman. In Mollies sense to have equality amongst men, she â€Å"felt such freedom and comfort† (Gillian 36) in becoming Gerald as she has all these privileges a woman would not have. Empowerment became a big symbol once Mollie started to earn money and privileges only men would have had. She never had dreamed of how it felt to have pockets† (Perkins 36) shows how she realizes that she is powerful having money and being able to support herself without the need of having a man to rely on. The themes used in this story became an awakening for women to reach higher and climb the social hierarchy to have equal opportunities as men do. In the story, â€Å"The Cottage† by Charlotte Perkins Gil lian, focuses closely on how traditional male and female roles are slowly evolving. In this story, despite of the old believe in women serving as wives and housekeepers was challenged. Gillian focuses on themes such as gender identity and status. Malta is expected to be nothing but a wife and housekeeper as â€Å"what they care for most, after all, is domesticity†¦ What they want to marry is a homemaker† (Gillian 55) according to her friend. This shows how inequality and lack of freedom plays along in traditional roles f women. Also, Mammal’s lack of independence and longing for Ford’s approval shows how she follows the traditional role of a woman. â€Å"l could cook. I could cook excellently†¦ But if it was a question of pleasing Ford Mathews- † (Gillian 56) as her goal was to please Ford and nothing but Ford. Women were expected to act polite and demure, as they do not want their status to be devalued. â€Å"†¦ She thought it would look better if we had an older person with us†¦ † (Gillian 57) shows how women are confined to act a certain way and are not able to show who they truly are. Women are also seen as trophies or objects a man can have whenever he wishes, â€Å"And woman? He will hold her, he will have her when he pleases† (Gillian 100). Women were treated nothing equally as men but in this story, this concept was challenged. The themes in this story reminds us that women do have traditional roles but can always do something more than being a wife or housekeeper. In the story, â€Å"The Bloody Chambers† by Angela Carter focuses on sexual awakening and women’s objectification through fairytale storytelling. This challenges the typical fairytale story in which is structured as pleasant and happy into gory and violent. The heroine was blossoming into adulthood as she experiences her sexual awakening upon to losing her virginity. â€Å"†¦ Away from Paris, away from girlhood, away from the white, enclosed quietude of my mother’s apartment†¦ (Carter 7) shows her freedom from childhood and practice her sexual curiosity. She also compares the act of â€Å"†¦ A tender, delicious ecstasy of excitement†¦ † (Carter 7) leading up to intercourse as meet her husband. She longs and waits the moment when her husband deflowers women â€Å"have been major targets of sexual s tereotypical and detrimental orphaned† (Adams and Fuller 7) and seen as sexual objects. Marquis viewed the heroine as a sexual object that he can torture and violate. The heroine felt violated as Marquis in a way forced her to undress and deflower her like â€Å"disrobing of the bride, a ritual from the brothel† (Carter 15). The heroine is comparing the lost of her virginity as a ritual from a brothel depicts how disrespected and disgusted she felt while doing this act. Marquis was a power hungry who showed no respect to her brides. The heroine did not feel that losing her virginity was a special act but rather a aromatizing experiences as â€Å"watched a dozen husbands approach me in a dozen mirrors†¦ â€Å"(Carter 15). Although the story ended with a happy tone, the story still degrades women as the heroin was relieved that she was able to cover her red mark as the blind piano tuner â€Å"cannot see it†¦ T spares me shame† (Carter 41). The themes portrayed in this story shows that fairytale stories objectify women and given women a lesser value then they should have. In the story, â€Å"Puss in Boots† by Angela Carter examines the role of violence in sex and woman’ objectification. The young woman was predicted as a poor girl who was arced to marry a rich man. In this c ase, gender and class play a role in social status in this story. As Signor Pantone symbolizes violence and sex for the young woman, as she wishes for sexual gratification she must submit to violence. L gave her the customary tribute of a few firms thrusts of my striped loins† (Carter 70). As Signor Pantone was murdered and passed away, the young woman and Puss’ master proceeded with the act of intercourse despite having a dead corpse next to them. â€Å". They’re at it, hammer and tongs, down on the carpet since the bed is occupy† (Carter 04) shows the young woman’s absurd attraction of violence towards sex. It seems like the young woman is aroused by the acts of violence around her. Women were called unpleasant names and were treated as property by their masters or husbands. One of Signor Pantheon’s servants was being called a â€Å"hag† and described as someone who is very ugly and useless. Also, Signor Pantaloon sees the young woman as property and a sense of please giver. She is also a prisoner of her own where she can only â€Å"sit in a window for one hour and one hour only’ (Carter 101) shows how she doesn’t have freedom and is being held captive by her own husband. The themes of violence in sex and women’s objectification helped shaped the story poor outlook on women’s value. In the story, â€Å"The Tiger’s Bride† by Angela Carter focuses on women’s objectification and sexual awakening. The heroine is a beauty whose father had a gambling addiction in which he had lost to the Beast. The heroine then was used as a wager for her father’ gambling addiction. â€Å"My father lost me to The Beast at cards. † (Carter 60) shows how devalued the heroine is. There is also patriarchy played in this story. As the father and the beast holds the heroine in captivity and she has o voice in her own life. â€Å"My father said he loved me yet he staked his daughter on a hand of cards. † (Carter 62) shows how helpless and out of control the heroine’s life is. She is being used as an object and nothing more but a value of money and not life itself. The heroine’s sexual awakening is measured when she transforms into a beast. This also signifies sex and birth as a way of her transformation. Losing her virginity lick the skin off me! † (Carter 69) she describes herself being reborn into a tigress. This act of rebirth signifies a man’s reclaim in sex, as a man controls a woman during intercourse. This also ties in with violence in sex as she sheds blood during intercourse and sheds her own skin to become awaken. The themes delivered a powerful message of the pain and relief in finding one’s awakening. Through the use of feminist themes and ideas, writers Charlotte Perkins Gillian and Angela Carter sent powerful messages in their short stories. Charlotte Perkins Gillian mostly used the feminist themes such as personal resistance and gender identity to explain the underlying meanings in her stories. Characters in Sailing’s writings were rebellious and did not conform to social norms. As they, freely expressed themselves in their own way with a positive ending. Contrary in Angel Carter’s writings, focused on themes such as women’s objectification and sexual awakening. The male characters usually portrayed having some essence of evil controlling the female character. The stories in Carter’s books are very dark and sexual. Some descriptions in her writing almost have a sense of pornographic image. Both writers gave us a grasp on how themes powerfully send messages throughout the stories. Adams, Terrier M. , and Douglas B. Fuller. â€Å"The Words Have Changed But the Ideology Remains the Same: Misogynistic Lyrics in Rap Music. How to cite Women’s Studies, Papers

Saturday, December 7, 2019

Quality Management Analysis UAE Airlines

Question: Describe about the Quality Management Analysis for UAE Airlines. Answer: Introduction The Quality Management process ensures that the product and services offered by the company are consistent and they are meeting the expectations of the customers. The elements of this process allow the firm to not only focus on the quality of its products and services, but at the same time invest their knowledge and resources on the strategies that could be employed in achieving such levels of quality (ISO Central Secretariat, 2015). The following report will be discussing the Quality of the products and services of a leading UAE airline, Emirates Airlines. This company was started by the government of the UAE and due to successful investments this company has become one of the leading brands in the world. This report will also analyze the Costs of the Quality being delivered to the customers and in what ways and using which quality tool does the companys executives manages the Quality of its products and services (American Society for Quality, 2016). Company Profile The airline was founded in the year1958 and now it has been able to spread its business in almost 56 countries. It has employed over 40,000 worthy candidates till now from all over the globe. Due to the consistent efforts of the company, it has been able to maintain a good position in the top five airlines of the world. Being the biggest airline in the Middle East, the company is operating over 3,600 flights per week from its hub at Dubai International Airport (Ukessays Team, 2015). The increasing popularity of the airline has made it a largest airline in terms of revenue, passengers, fleet size, etc. The prime reason behind this success was the consistent profit rates and the excellent services that the company provides to the customers and thus has a great competitive advantage over the others of the same genre in the market (The Emirates Group, 2016). Product and Services Quality Emirates Airlines have a mixed fleet in its product portfolio, which includes Boeing Wide-body aircraft and Airbuses. To maintain a great position in the competitive market, the company has ordered the delivery of the biggest airplanes till now. Apart from good-level of products, the company is also known to offer excellent services that have paved a way for a rapid increase in growth rates and revenues. To maintain the quality of its services, both personal and professional approach is maintained towards the customers (Maktoum, 2014). The distinct and qualitative services of the airlines include the supply of personalized videos in all the classes of the flights. It is the first airline to include Shower Services on its flight and even private suites on the premium flights. The airline is known for its exorbitant price of its premium and luxurious services for the first class customers. These services include comfortable seats that could be converted into beds, minibar, storage facility for security stuffs and even private suites (Mantur, 2015). Costs of Quality The company provides the Quality services at distinguishable prices for all types of its customers on the basis of their needs and requirements. The company has been able to maintain a low pricing strategy for the Economy Class passengers by hiring low cost labors and even following the shortest available routes by using direct flights (Kasi, 2014). The luxury class of the society is attracted by using the premium pricing policy and providing them exclusive, luxurious and high-class services. The Luxury class services of this airline are world renowned and only the uber rich customers are able to avail these services. The Costs of the Quality services also depend on the season and location where the passengers are flying by. For the business class, the airline is known to offer award winning services at an affordable price including lounge access, 40 kg baggage allowance, etc. Total Quality Management The TQM methods incorporated in the airlines have a pivotal aim of ensuring high quality of products and services to the customers in order to satisfy their specific needs in a better manner than the competitors. At present, the evaluation of the Quality services has unveiled the most common challenges faced by the customers, including the fare-related issues and ignorance of the pilots towards delivering good quality of services. This is the reason why the customers move towards other airlines. The most apt solution for the above problems in terms of TQM is that the company executives need to exert a great control over the performance of the employees. The elements of TQM could be used to increase the morale among the employees and thus motivate them towards their job. The approach of gathering feedbacks from the employees, about the operations and strategies of the company, will also foster a feeling of inclusiveness among the employees. Quality Tools In order to analyze the quality of the services, the TQM offers a number of tools. The most stable and reliable among them is the Cause and effect diagram or the Fish-bone Diagram. The following two diagrams depict the failure in the quality of services of the airlines leading to dissatisfaction among the customers and even delayed departures in the flights (Ishikawa). Fig 1: Fishbone Diagram showing the causes related to delayed departures in the Emirates Airlines. Fig 2: Fishbone diagram showing the causes which lead to dissatisfaction among the passengers. The above diagrams depict that the core problems are usually small but when the similar ones get interlinked then they yield a great negative outcome for the company in terms of loss of loyal customers or the decrement in the sales and profit rates in the potential markets. References American Society for Quality. (2016). What Is a Quality Management System (QMS)? -- ISO 9001 Other Quality Management Systems . Retrieved from https://asq.org/learn-about-quality/quality-management-system/ Ishikawa, K. (n.d.). 7 Quality Tools for process improvements. KCC. Retrieved from https://www3.ha.org.hk/qeh/wiser/doc/7bqt.pdf ISO Central Secretariat. (2015). Quality management principles. International Organization for Standardization. Retrieved from https://www.iso.org/iso/pub100080.pdf Kasi. (2014). Marketing Plan of Emirates Airline. Retrieved from https://marketingmixx.com/marketing-plan-2/341-marketing-plan-of-emirates-airline.html Maktoum, R. (2014). Going further: The Emirates group annual report 2013-14. Emirates . Retrieved from https://content.emirates.com/downloads/ek/pdfs/report/annual_report_2014.pdf Mantur, N. (2015). The Emirates: Airline Company or a global lifestyle brand? University of the Algarve, School of Management, Hospitality and Tourism. Retrieved from https://sapientia.ualg.pt/bitstream/10400.1/8050/1/Tese%20N%20Mantur.pdf The Emirates Group. (2016). Emirates: Fly with us. Retrieved from https://www.emirates.com: https://www.emirates.com/in/English/ Ukessays Team. (2015, March 23). Total Quality Management In Fly Emirates Marketing . Retrieved from https://www.ukessays.com/essays/marketing/total-quality-management-in-fly-emirates-marketing-essay.php